Receptionist (Collision Center) Avondale Arizona


ICC Collision Center in Avondale Arizona is looking for the following:

Receptionist (Collision Center) Avondale Arizona

Overview: A high degree of respect and professionalism is expected towards all interactions with customers, employees, guests and vendors. Situational awareness means understanding that behavior when customers are within sight or earshot must be professional at all times. They hear and see what we are doing and we must understand their perceptions of our behavior become the reality of their experience at ICC. Monitor the area for this behavior and report as needed. The ability to functionally multi-task while maintaining attention to detail along with keeping documentation that supports the timeliness, completion of assigned tasks and problem reporting are required. Excellent communication skills are also a requirement of this position.

Primary responsibilities:

  • Prompt, courteous and friendly greeting of every customer both by phone and in person.
  • Maintain a professional demeanor at all times and maintain situational awareness.
  • Maintain working knowledge of scheduled appointments and customers in the reception.
  • Direct all calls to the appropriate party and maintain knowledge of persons on and off premises.
  • Open, prepare and maintain complete and accurate information in DR and RO Files.
  • Verify and prepare accurate daily deposits.
  • Verify invoice postings match in CCC Information Service (CCC1) with actual hard copies
  • Transpose repair estimates as needed.
  • Maintain a secure, safe organized and clean work area.
  • Learning track to assist and back up Office Manager.
  • Prompt notice to the Office Manager should any problems develop.
  • Maintain standards as presented in the ICC Employee Handbook

Please send resume and cover letter to:

We look forward to hearing from you!


Looking for an automotive industry position in Arizona or California?

ICC Collision Centers IS HIRING!!


If you have experience with customer service, automotive industry, automotive collision, or related work experience, take a moment to check out our many positions currently available.

Current positions available, excellent compensation packages, benefits, and more. $$Technicians, if you have ASE and or OEM and I-CAR Certifications you may receive a sign on bonus.$$

1. Estimator/Appraiser, minimum 3 years estimating collision   –  damage experience.

2. Blue Printer, minimum of 5 years collision repair experience.

3. Customer Service Representative, excellent customer service   –  skills required.

4. Greeter, entry level office positions available.

5. Office Manager, minimum 2 years office management  –   experience.

6. Accounting Department, accounts payable and accounts  –   receivable.

7. Center Managers, please send resume to

8. Compliance Manager, please send resume to

9. Business Development/Insurer Relations, please send     resume to

10. Collision Repair Technician Level 1, minimum 10 years   –    experience.

11. Collision Repair Technician Level 2, 5 years experience.

12. Collision Repair Technician Level 3, 2 years experience.

13. Refinish Technicians, minimum 10 years.

14. Refinish Technicians Assistants, Vehicle Prep, Buff, Detail    –   experience.

15. Detailers, only experienced need apply.

16. Parts Department Manager, 5 years shipping and receiving  –     experience.

17. Parts Department Assistant, entry level program.

18. Receptionist, experience required.

Also, Entry Level positions available so please submit application if interested.

please send resume to  our Human Resources Department along with one of the following applications below to

ICC -AVONDALE Employment Application

ICC-SANTA ANA Employment Application

ICC-COLLISION CENTERS, INC. Employment Application

Thanks and we look forward to hearing back from you as we are looking to fill these positions here very shortly.

ICC Collision Centers

Santa Ana California (Headquarters)
3131 S Standard Ave
Santa Ana, CA 92705
888-894-4079 phone
714-444-0300 fax