Receptionist (Collision Center) Avondale Arizona


ICC Collision Center in Avondale Arizona is looking for the following:

Receptionist (Collision Center) Avondale Arizona

Overview: A high degree of respect and professionalism is expected towards all interactions with customers, employees, guests and vendors. Situational awareness means understanding that behavior when customers are within sight or earshot must be professional at all times. They hear and see what we are doing and we must understand their perceptions of our behavior become the reality of their experience at ICC. Monitor the area for this behavior and report as needed. The ability to functionally multi-task while maintaining attention to detail along with keeping documentation that supports the timeliness, completion of assigned tasks and problem reporting are required. Excellent communication skills are also a requirement of this position.

Primary responsibilities:

  • Prompt, courteous and friendly greeting of every customer both by phone and in person.
  • Maintain a professional demeanor at all times and maintain situational awareness.
  • Maintain working knowledge of scheduled appointments and customers in the reception.
  • Direct all calls to the appropriate party and maintain knowledge of persons on and off premises.
  • Open, prepare and maintain complete and accurate information in DR and RO Files.
  • Verify and prepare accurate daily deposits.
  • Verify invoice postings match in CCC Information Service (CCC1) with actual hard copies
  • Transpose repair estimates as needed.
  • Maintain a secure, safe organized and clean work area.
  • Learning track to assist and back up Office Manager.
  • Prompt notice to the Office Manager should any problems develop.
  • Maintain standards as presented in the ICC Employee Handbook

Please send resume and cover letter to:

We look forward to hearing from you!

Fuel Saving Tips



Are not likely to drop in the next year, but even worse, their sudden spikes mean your gas tank can quickly drain your wallet.  The good news is that you can take several steps yourself to actually make your car more efficient.


The more weight in your car, the more fuel it will burn.  So try not to carry heavy items in your vehicle while driving.  Lighten the load by taking anything and everything you don’t need out of your car.


Take it a tad bit slower on the highway and you will actually save on fuel as well as become less likely a victim of getting pulled over for speeding.


When driving at slower speeds, you should roll down the windows instead of using the AC.  This way you can cool yourself with the breeze of fresh air from outside to save energy.


When it’s time again to change your tires, try the fuel-efficient models.  These tend to use less energy while driving.


Rolling resistance is added when your tires are under inflated, and will burn more fuel.  Check your tire pressure often.


A clogged air filter restricts the air flowing into your engine, which will hinder the performance.  Replace your air filter and add up to ten percent more fuel efficiency while driving.


Redlining your RPMS burns a ton of fuel.  However, accelerating slowly will also decrease your fuel economy.  Cars perform less efficient in lower gears, so you want to accelerate at a pace that allows you to upshift at a more efficient rate.


Not only will a tune-up keep your car running in tip-top shape, it can also increase the efficiency of fuel in your car between 4 and 40 percent.


Try to plan the day out by hitting all the stops in one single car ride.  You can reduce the time & distance you spend on the road everyday by simply strategically planning your chores in a more efficient manner.


It actually takes more fuel to get a car moving than to keep it moving.  So whatever the pace, just keep it steady.

ICC Collision Centers hopes that we have given you enough information to at least reduce the fuel efficiency in your car a little bit.  Remember, a penny saved, is a penny earned.


ICC Collision Centers

3131 Standard Ave

Santa Ana California


How will a collision affect my insurance policy premiums?


The fear that auto insurance rates will automatically increase is the main reason why most drivers are hesitant to file an auto claim after a minor accident.

In reality, this is not always what happens. Your car insurance company determines if car insurance rates will go up as well as by how much.  This all depends on the circumstances of the particular accident, as well as whether accident forgiveness is on your policy.  Nobody really can tell exactly how an accident will affect their auto policy rates, the information below may allow you to get a bit of insight and predict the outcome.

Rates Based on Collision Specifics:

When determining how a collision can and will affect your auto policy rates, these are just a few of the factors they are likely to consider:

  • The severity of the incident. Damage from a car accident can range from a simple scratch or dent in paint to the car being totaled.
  • Larger quantities of destruction are likely to lead to a greater rate hike, or surcharge, because the insurance company must come up with a larger payout.
  • The at-fault driver. In many cases, your car insurance rates will go up if the accident is your fault, but remain the same as long as you can prove that the accident was the other driver’s fault.

On the other hand, certain exceptions apply, including but not limited to the following:

  • Quite a few companies will yet still raise your premium BC you are statistically more likely to get into yet another automobile accident, showing more risk for your company.
  • If you live in a no-fault state, both parties insurance agencies are required to pay for some of the costs, and your premiums will probably go up regardless of who caused the auto collision.
  • Your worthiness to the company. Safe motorists are less costly for auto insurance companies to cover.
  • If you have a long reputation of safe driving and you’ve been using the company for any long period of time, you are less likely to see dramatic spikes in your monthly fee than someone who has a very poor record of driving with many accidents..

Some businesses also provide accident forgiveness for safe drivers with a clean history. This simply means that your first accident won’t result in rate increases.

Accident Forgiveness

Many companies provide accident forgiveness to customers with great driving records.  A car accident forgiveness program usually allows great drivers to experience 1 collision without suffering the consequences of an increased premium after the claim, despite fault.  Check with your vehicle insurance carrier to see if they offer this type of program.
The Importance of Filing a Claim
Should you get into an accident, your vehicle is stolen, or another incident happens, don’t automatically steer clear of filing a claim BC you think your car insurance rates will go up.
An increase in your vehicle insurance rates are not necessarily permanent. Some companies raise your rate for the time being, but allow it to drop every year that you do not get yourself into another collision. Within a few years, your insurance costs can go back to their pre-accident rates.
Consider your company’s policies as well as the accident details to decide whether you wish to file a claim. Keep in mind that filing a claim allows you to:
• Tell your side of the collision story.
• Have your insurance company check out the accident.
• Use your coverage to pay for either your car or the other end of the accident’s party’s injuries or damages.

Regardless of you rates, getting into a collision is very serious, especially if your vehicle has been damaged and has become a hazard to drive.  In this case, you will need to call a reputable collision center such as ICC Collision.  We have trained and certified technicians to assist you with the insurance process as well as the process of getting your vehicle fixed.

ICC Collision has 4 convenient locations to serve you.  If you are interested in getting an easy online estimate of damage, feel free to use our online estimate tool.  Once your information is received, we will review it and contact you with a quote.

For more information, Contact ICC Collision Centers by clicking the picture below:


Are Used Cars Reliable? Here’s a few you can count on


The single most important factor in deciding on a car is reliability .  Regardless if what your vehicle needs are, you definitely don’t want one that will cost you lots of xtra money or frustration in unexpected repairs. 

We’ve taken a look at the last 4 years of Vehicle Dependability Study results, covering years 2010 through 2013, to find cars that have won  awards and offer strong dependability on the used market.


The Honda Fit debuted in the U.S. for the 2007 model year, and its trademarked Magic Seat®, an extra-flexible system that allows this subcompact hatchback to carry way more cargo than most competitors (even if that cargo is long or tall), got lots of press.


The Chevrolet Malibu is the first of a the of GM vehicles on the list.  The Malibu’s success in the Midsize Car category in 2 consecutive years stands out, given that the competition was tight ; the Malibu has consistently fought off the likes of the Camry (won in 2014), the Sonata (won in 2013), and the Accord. This is impressive given that the Malibu underwent a significant redesign for the 2013 model year.


The chevy camero is an iconic muscle car has spent most of its life locked in battle with competing American muscle cars like the Ford Mustang and Dodge Challenger.


Next on the List is the Buick Lacrosse.

To read more about this vehicle and other quality used cars we think are dependable enough to purchase, see the original article here


The True Story of St. Valentine

“The story of Valentine’s Day begins in the third century with an oppressive Roman emperor and a humble Christian Martyr.   The emperor was Claudius II.   The Christian was Valentinus.

Claudius had ordered all Romans to worship twelve gods, and had made it a crime punishable by death to associate with Christians.   But Valentinus was dedicated to the ideals of Christ; not even the threat of death could keep him from practicing his beliefs.   He was arrested and imprisoned.

During the last weeks of Valentinus’s life a remarkable thing happened.   Seeing that he was a man of learning, the jailer asked whether his daughter, Julia, might be brought to Valentinus for lessons.   She had been blind since birth.   Julia was a pretty young girl with a quick mind.   Valentinus read stories of Rome’s history to her.   He described the world of nature to her.   He taught her arithmetic and told her about God.  She saw the world through his eyes, trusted his wisdom, and found comfort in his quiet strength.

“Valentinus, does God really hear our prayers?” Julia asked one day.

“Yes, my child, He hears each one.”

“Do you know what I pray for every morning and every night?  I pray that I might see.   I want so much to see everything you’ve told me about!”

“God does what is best for us if we will only believe in Him,” Valentinus said.

“Oh, Valentinus, I do believe! I do!”  She knelt and grasped his hand.

They sat quietly together, each praying.   Suddenly there was a brilliant light in the prison cell.   Radiant, Julia screamed, “Valentinus, I can see!  I can see!”

“Praise be to God!”  Valentinus exclaimed, and he knelt in prayer.

On the eve of his death Valentinus wrote a last note to Julia, urging her to stay close to God.   He signed it, “From your Valentine.”  His sentence was carried out the next day, February 14, 270 A.D., near a gate that was later named Porta Valentini in his memory.   He was buried at what is now the Church of Praxedes in Rome.   It is said that Julia planted a pink-blossomed almond tree near his grave.   Today, the almond tree remains a symbol of abiding love and friendship.   On each February 14, Saint Valentine’s Day, messages of affection, love, and devotion are exchanged around the world.”

In the spirit of Valentine’s Day, ICC Collision Wishes you and your loved ones a day to remember! Enjoy!

ICC Collision Centers

HQ in Santa Ana California

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