Receptionist (Collision Center) Avondale Arizona


ICC Collision Center in Avondale Arizona is looking for the following:

Receptionist (Collision Center) Avondale Arizona

Overview: A high degree of respect and professionalism is expected towards all interactions with customers, employees, guests and vendors. Situational awareness means understanding that behavior when customers are within sight or earshot must be professional at all times. They hear and see what we are doing and we must understand their perceptions of our behavior become the reality of their experience at ICC. Monitor the area for this behavior and report as needed. The ability to functionally multi-task while maintaining attention to detail along with keeping documentation that supports the timeliness, completion of assigned tasks and problem reporting are required. Excellent communication skills are also a requirement of this position.

Primary responsibilities:

  • Prompt, courteous and friendly greeting of every customer both by phone and in person.
  • Maintain a professional demeanor at all times and maintain situational awareness.
  • Maintain working knowledge of scheduled appointments and customers in the reception.
  • Direct all calls to the appropriate party and maintain knowledge of persons on and off premises.
  • Open, prepare and maintain complete and accurate information in DR and RO Files.
  • Verify and prepare accurate daily deposits.
  • Verify invoice postings match in CCC Information Service (CCC1) with actual hard copies
  • Transpose repair estimates as needed.
  • Maintain a secure, safe organized and clean work area.
  • Learning track to assist and back up Office Manager.
  • Prompt notice to the Office Manager should any problems develop.
  • Maintain standards as presented in the ICC Employee Handbook

Please send resume and cover letter to:

We look forward to hearing from you!


The True Story of St. Valentine

“The story of Valentine’s Day begins in the third century with an oppressive Roman emperor and a humble Christian Martyr.   The emperor was Claudius II.   The Christian was Valentinus.

Claudius had ordered all Romans to worship twelve gods, and had made it a crime punishable by death to associate with Christians.   But Valentinus was dedicated to the ideals of Christ; not even the threat of death could keep him from practicing his beliefs.   He was arrested and imprisoned.

During the last weeks of Valentinus’s life a remarkable thing happened.   Seeing that he was a man of learning, the jailer asked whether his daughter, Julia, might be brought to Valentinus for lessons.   She had been blind since birth.   Julia was a pretty young girl with a quick mind.   Valentinus read stories of Rome’s history to her.   He described the world of nature to her.   He taught her arithmetic and told her about God.  She saw the world through his eyes, trusted his wisdom, and found comfort in his quiet strength.

“Valentinus, does God really hear our prayers?” Julia asked one day.

“Yes, my child, He hears each one.”

“Do you know what I pray for every morning and every night?  I pray that I might see.   I want so much to see everything you’ve told me about!”

“God does what is best for us if we will only believe in Him,” Valentinus said.

“Oh, Valentinus, I do believe! I do!”  She knelt and grasped his hand.

They sat quietly together, each praying.   Suddenly there was a brilliant light in the prison cell.   Radiant, Julia screamed, “Valentinus, I can see!  I can see!”

“Praise be to God!”  Valentinus exclaimed, and he knelt in prayer.

On the eve of his death Valentinus wrote a last note to Julia, urging her to stay close to God.   He signed it, “From your Valentine.”  His sentence was carried out the next day, February 14, 270 A.D., near a gate that was later named Porta Valentini in his memory.   He was buried at what is now the Church of Praxedes in Rome.   It is said that Julia planted a pink-blossomed almond tree near his grave.   Today, the almond tree remains a symbol of abiding love and friendship.   On each February 14, Saint Valentine’s Day, messages of affection, love, and devotion are exchanged around the world.”

In the spirit of Valentine’s Day, ICC Collision Wishes you and your loved ones a day to remember! Enjoy!

ICC Collision Centers

HQ in Santa Ana California

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Should I drive on a flat tire?


Having a flat tire while driving can be a pretty scary thing.  It can cause you to lose control of your vehicle and wreck.  Maintaining your tires and checking on them is an important part of your vehicle maintenance. 

Being a collision repair shop, we see what happens when tires blow out while driving.  ICC Collision wants our customers happy and safe.  Education is the best way to prevent preventable accidents.

If you have a flat tire while driving, obviously you need to slow down as safely and quickly as possible.  A lot of people would not change their own tire on the side of a busy high way, they would prefer to call a service to help.  The most important thing is get to a safe place to stop as quickly as you can.  If you continue to drive the tire will shred and pieces of the tire can flap against the wheel well and damage the vehicle.  You also risk destroying the rim and will need to replace that as well as the tire adding significantly to the overall cost.

How far can you drive on a spare tire?

Most cars have the manufactures spare tire or the “doughnut”.  Their intended use is to get you safely to a place to replace or repair your tire. Read your owner’s manual to see the exact specifications for your vehicle.  They are not recommended to use at highway speeds and usually are rated for about 70 miles.  It is really important to get the tire fixed as quickly as possible.  Remember that is your spare and you only have one. 

A flat tire doesn’t mean it has to be replace.  Depending on what caused the tire to go flat will determine if it is a replacement or a repair.  If it is a puncture it most likely can be repaired.  A tire technician can usually quickly put a plug in the hole, have it sealed and back on your vehicle in no time. 

ICC Collision Centers want all of our customers safe.  We know accidents happens but if we can help save one person from a preventable accident it is all worth it!  If you do end up in an accident, we have several locations to serve you! 

ICC Collision Centers
HQ in Santa Ana California
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Before you hit the Road.


You already know how to avoid an accident. You always use your turn signals, you keep a safe distance between you and the vehicle in front of you. Heck you are the perfect example of a safe driver, yet here you are in an accident! Not your fault but yet here you are! Pieces of your car are strewn all over the street. Your beloved car is broken. The most important part is that you are okay! They say that is the most important part but it doesn’t help the feeling you have when you see your car in pieces. What do you do? Who do you call?
Those are actually questions you should ask BEFORE the accident. Be prepared and know who you would call in an accident. What is your plan? Where do you have your vehicle towed too? Just like you should have an emergency plan in case of a home fire or any disaster at home you should plan for an accident on the road.
ICC Collision Center is well versed in accidents and we know how traumatic an accident can be. Take this information to heart and be prepared before the accident. Have our phone number in your phone so you don’t have to scramble to find our number in the midst of the accident scene.
Allstate reports that on average a driver is likely to be in a car accident every ten years. That’s a bit scary huh? You can take the uncertainty out of the accident by having a plan.
Before you hit the road
Before you hear the screeching of tires and broken glass it’s a good idea to get to know your state laws when it comes to car accidents. Does your state assign liability in traffic accidents or are they are no-fault state? Make sure your insurance coverage is what you want/need it to be. Check to see if your insurance offers rental car coverage. Do you have road side coverage?
Once the accident happens
Okay first and foremost, don’t panic! Just breathe, are you injured? Make sure you check to be sure. Is anyone else injured?
Minor damage so you can leave right? NO! Do NOT leave the scene of the accident! This can lead to legal charges against you if you leave the scene of the accident. If someone is injured and you leave the scene additional charges can be brought against you. So DO NOT LEAVE THE SCENE!
Don’t get feisty with the other driver. The police will handle the situation and write any tickets that are warranted. Do not cause more issues by arguing with the other driver. At this very moment it doesn’t matter whose fault the accident was. What matters most is everyone is okay.
Make the right call
If it is minor damage and no injuries call the police (pro tip; save your local police number in your phone so you have it on hand). If it is major damage and/or personal injury call 911!
Do not admit fault (there could be a lawsuit so admit to nothing) Do not blame yourself or the other party.
Use your phone to get pics of the scene. Your car and even their car. You may need this later if there is a lawsuit. Get any witnesses contact information in case you need them to support your claim in a court of law.
Again make the right call, call ICC Collision Centers! Be prepared before you get on the road. Collect the appropriate phone numbers and add them to your phone. Keep your cool and be safe on the roads.
ICC Collision Centers handles accidents all the time but we know this is all new to you. We can tow your vehicle and get the repair process started right away. Our experience and knowledge can help but your mind at ease during a very difficult time.

ICC Collision Centers


Culver City



Santa Ana

Santa Monica


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The Munster Koach!


Since we just had Halloween we thought it would be fun to highlight a special vehicle.  The Munster Koach! 
The beloved, strange family first aired on TV in September 1964 and ran until May 1966.  There was only one “Munster Koach” made for the TV series and feature file.  The Munster Koach is the family car use by the Munster’s and was filmed in over 20 episodes throughout the series.  The Munster family car was also seen in the Munster, Go Home movie using different wheels.
The show’s producers contracted George Barris to build the Koach.  Barris paid $200 to Tom Daniel to design the car and had it built by Barris Kustoms.  The original drawing of the car was supercharged with a hood scoop and thin, round disk lights. George Barris chose the ten-carburetor setup with the ten air horns & lantern lights.
The final Koach was made from three Ford Model T’s and was 18 feet long.  The brass radiator & fenders as well as the 133 inch frame were all made by hand.  It has a “blood red” interior and Gloss Black Pearl paint.  The front end had a dropped axle, split radius rod and T springs, featuring a custom hearse body.  The entire project took over 500 hours to complete.
An unauthorized reproduction was built on speculations & given to Mr. Barris but he declined to purchase it.  The original was auctioned off in 1982 with oversized gas lights and totally different wheels and tires.  Two years later Mr. Barris wanted a Munster Koach for the Hollywood Christmas Parade so he had Dick Dean build a second authorized Munster Koach. This particular Koach was restored in the summer of 2011 with new black pearl paint, new b rass lantern lights, cheater slicks, torque thrust mag wheels, the dummy crank removed and later sealed and a smaller skull radiator cap.  They did not have Bobby Barr Headers so there was a wide opening where those headers were on the original.
The rear slicks were Firestone elven-inch pie crust slicks.  There were five walnut blocks between the spokes of the mag wheels in the back. The Astro mag wheels were painted red just on the outside of the five spokes.  In the original Koach there was never a skull radiator cap, that didn’t come around until later.
The original Munster Koach has never been restored, while the unauthorized model as well as the second authorized model have both been fully restored.
ICC Collison Centers hope you had a safe and fun Halloween and enjoyed a little history on the Munsters Koach!  If you find your Koach needs some repairs we have several locations to serve you and your little monsters!