Receptionist (Collision Center) Avondale Arizona


ICC Collision Center in Avondale Arizona is looking for the following:

Receptionist (Collision Center) Avondale Arizona

Overview: A high degree of respect and professionalism is expected towards all interactions with customers, employees, guests and vendors. Situational awareness means understanding that behavior when customers are within sight or earshot must be professional at all times. They hear and see what we are doing and we must understand their perceptions of our behavior become the reality of their experience at ICC. Monitor the area for this behavior and report as needed. The ability to functionally multi-task while maintaining attention to detail along with keeping documentation that supports the timeliness, completion of assigned tasks and problem reporting are required. Excellent communication skills are also a requirement of this position.

Primary responsibilities:

  • Prompt, courteous and friendly greeting of every customer both by phone and in person.
  • Maintain a professional demeanor at all times and maintain situational awareness.
  • Maintain working knowledge of scheduled appointments and customers in the reception.
  • Direct all calls to the appropriate party and maintain knowledge of persons on and off premises.
  • Open, prepare and maintain complete and accurate information in DR and RO Files.
  • Verify and prepare accurate daily deposits.
  • Verify invoice postings match in CCC Information Service (CCC1) with actual hard copies
  • Transpose repair estimates as needed.
  • Maintain a secure, safe organized and clean work area.
  • Learning track to assist and back up Office Manager.
  • Prompt notice to the Office Manager should any problems develop.
  • Maintain standards as presented in the ICC Employee Handbook

Please send resume and cover letter to:

We look forward to hearing from you!


Take the hassle out of filing an auto insurance claim…

If you are a Geico Customer, and have been involved in an auto accident, it is important to realize the benefits of using their Auto Repair Xpress® Program.  Geico and ICC Collision Center’s fast approach to auto repair makes it easier than ever to file an auto insurance claim.
We realize that an auto accident-big or small-can trigger many decisions and complications in your life. We simply cannot be certain that you’ll never have an accident, but GEICO can help eliminate the anxiety with the Auto Repair Xpress program. This program was designed to supply you the very best quality repairs along with the fastest possible service-it means quick and easy help, just when you need it.
If you choose to have your vehicle repaired using a GEICO Auto Repair Xpress® shop, you’ll enjoy reassurance knowing that the repairs are being completed by highly qualified technicians. GEICO Auto Repair Xpress® locations are shops recognized to have an established track record of good service and high quality repairs. The shop’s trained technicians and painters consist of state-of-the-art tools to fix today’s high-technology vehicles.
The adjuster and shop will start the repair process the instant you leave your automobile at the Auto Repair Xpress facility, and you’ll get regular updates on your car’s repair progress. The entire process relieves you of stress and inconvenience! When you use an GEICO ARX shop, you can rest easy realizing that:
You will have the ease of one location to get a quick & accurate estimate, have your vehicle repaired, and pick up accomodations such as a rental car;
The GEICO Auto Repair Xpress® facility is ready to help make your claim experience as worry-free as possible, and committed to delivering our promise of a consumer service experience that’s first rate;
Your on-location GEICO adjuster is committed to keeping you informed through the process; and
GEICO guarantees the repairs for as long as you own your car!
If you have had a car accident and want to take advantage of the Auto Repair Xpress program, tell a claims representative and we’ll schedule an appointment so that you can meet up with an adjuster and leave your vehicle.
It doesn’t matter how far away from the shop you want to take your car to.  Don’t allow an adjuster to make that decision.  If you have a shop in mind, such as ICC Collision Centers…. make sure to let your insurance adjuster know.
Or if you prefer, you can just call the shop directly…
ICC Collision Centers
1426 N. Eliseo C. Felix Jr. Way
Avondale, AZ 85323
888-894-4203 phone
find us on…

ICC Collision Facebook page  ICC Collision Twitter  ICC Collision YouTube  LinkedIn ICC Collision

Motorcycle riders, what’s stopping you?

Motorbike and City

By guest blogger Tony Blue, public relations

Motorcycle enthusiasts know there’s nothing like being out on the open road with the throttle in your hand and the wind at your back. Riding a motorcycle brings on an overwhelming sense of freedom, exhilaration and excitement. But riding a motorcycle also comes with an abundance of safety concerns. The first and foremost safety concern starts with having a great understanding of your bike and its parts, which will ultimately keep you and your bike upright and safe.

The most important motorcycle parts are the brakes – a rider’s best friend. Experienced riders know never to apply the back brakes exclusively when riding a bike. As kids, we were taught to use the back brake on bicycles, because the front brake was usually a little bit tighter and caused the bike to stop too abruptly. Motorcycles are much different. The front brake on a cycle reduces speeds with greater efficiency and smoother stopping power.

The back brake on a motorcycle has less stopping power, and can also cause the bike to go into a skid, which can be very dangerous

Over time, the Antilock Brake System (ABS) has trickled over from cars into the cycle world. ABS prevents the wheel from locking up by automatically reducing brake pressure if it detects that a wheel is about to stop rotating, then increasing it again after traction is restored so that the rider can brake fully without the fear of sliding.

An Insurance Institute of Highway Safety (IIHS) Status Report confirms that motorcycles with ABS are 31 percent less likely to be involved in a fatal accident than those motorcycles without ABS. The IIHS is urging the government to make ABS mandatory on all motorcycles.  In Europe, motorcycles with an engine displacement larger than 125 cc will be required to have ABS by 2016.

The National Highway Traffic Safety Administration is closely watching how this will play out in Europe. However, cycle manufacturers have been listening. The ABS feature is now a standard option on 22 percent of the 2013 models compared to less than one percent in 2007. The stats suggest that ABS is a lifesaving technology but most riders already know that any technology that helps prevents riders from going down will be embraced by the masses.

What are the Benefits of using a Geico Certified Collision Center to Repair your Damaged Vehicle?

Accidents That Are Not Your Fault Happen.. They Tend To Cost Money And Frustration  What If The Other Party Won’t Admit Guilt And You End Up Having To Use Your Own Insurance Company To Fix Your Car?  This Ends Up Turning Into Paying A Deductible.

Here’s Some Good News, When You Bring Your Trouble To ICC Collision Centers In Avondale, AZ, And Use Geico As Your Main Insurance Carrier, You Are Eligible For The Geico Xpress On Your Policy.

Geico Insurance Company Will Have Your Car Towed To ICC, While You Leave In A Rental Car From Enterprise. (as long as you have this on your policy)


**Free Rental

**Quick Turn Around Time

**Onsite Geico Inspection

** Vehicle Is Repaired With Certified Parts from Your OEM

Even Better, It’s All Backed Up With A Life Time Warranty.

Geico And ICC Guarantee The Repairs For As Long As You Own Your Vehicle.


ICC Collision Center Arizona

1426 N Eliseo Felix Jr Way
Avondale, Arizona 85323
Call Today 623.882.3204
or visit us on the web at HERE

Why should I choose a repair shop that my insurance recommends when my buddy hooks me up at his shop..?



Well, that is if your auto insurance policy is with our Partner, Geico…

GEICO’s Auto Repair Xpress (ARX) program maximizes convenience.  At an ARX shop, you will receive priority treatment including a service experience that is second to none.  And luckily ICC Collision Centers in Avondale, Arizona is a participating shop in this very easy program for anyone that has been in a collision.

Many times you will get into a collision, that is not your fault, yet the other party does not want to assume responsibility.  This could put off your auto repairs for quite some time if you decide to fight this on your own and not use your insurance policy.  Although Geico does have a deductible with their policy, it is well worth your time and money to just bring your car to an auto repair xpress location, get your car repaired, and then allow Geico to fight the claim so that you will eventually, if the other party was in fact guilty, receive your deductible back once the claim is fought and hopefully won.  Regardless, if your car is not driveable, this is your best option for collision repair as a Geico policy holder.

Here’s How it works…

STEP 1: Drop Off
A GEICO claim adjuster will meet with you at the repair facility to:

  • Evaluate your vehicle’s damage.

  • Explain the repair process and answer your questions.

  • Arrange for you to leave your vehicle for repairs and go home in a rental vehicle*

STEP 2: Repair
As your car is being repaired, your adjuster will:

  • Facilitate the repair process directly with the shop to ensure speed and quality.

  • Keep you informed of your car’s repair status.

  • Perform a quality inspection of the completed repairs before you pick up your car.

STEP 3: Pick Up
When your car is fully repaired, you will:

  • Return to the repair facility in your rental car.

  • Receive copies of all repair documents, including your damage estimate.

  • Leave with the reassurance that GEICO and the repair facility guarantee the repairs for as long as you own your vehicl

Enterprise Rent-A-Car vehicle will be available at the shop. You must have the appropriate coverage for GEICO to pay rental charges.

At ICC Collision Centers, we believe the customer comes first.  Although Geico has many repair locations, it will be well worth your time to have your car towed to ICC’s Avondale, Arizona location.

If you are a Geico Policy Holder, and you live in Arizona, choose ICC Collision Centers as your local shop.  Our reviews and turn around time are second to none.

ICC Collision Center

1426 N Eliseo Felix Jr Way

Avondale, AZ 85323

(623) 882-3204

Call today to schedule your repairs…