I had never had an accident or even had body work done on my car until my recent accident. I was going through an intersection and out of nowhere I was struck by someone who run the stop light. The damage looked horrible and I was concerned my car would be totaled.
When I was asked where you want your car towed, without hesitation I said ICC Collision Centers! Since they have their own towing service one call to them and I had my car towed directly to the body shop I wanted, as well as towed by the body shop who was going to repair my car!
Once my car was towed away I was concerned. Not knowing anything about the process or how any of this works I was hoping I had made the right decision. I called ICC Collision and instantly felt relieved I had chosen them. They explained to me step by step what I needed to do and what they will do. They worked with my insurance company. I never felt out of the loop on what repairs needed to be done. I felt confident I had made the right choice by taking my car to them. I was able to log onto their website and read the collision repair process step by step. Knowing the details took all of the stress off me.
When I got my car back I was amazed! I could not believe my car, my baby, looked so perfect! Not only does it look perfect it drives like it did the day I bought it brand new! I could not have been happier with ICC Collision Centers! The entire staff treated me with care and respect. I never felt “stupid” for asking questions. I was informed every step of the way. I am so happy to see my car looking beautiful once again and I owe it all to ICC Collision Center!
If you ever get into a jam like I did, I would highly recommend this collision center. They have 5 locations in California and one in Arizona to get you back on the road quickly.
ICC COLLISION CENTERS
3131 S Standard Ave
Santa Ana, CA 92705
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