We all have questions while our vehicle is in the body shop. You have been through enough, you shouldn’t have to have unanswered questions! ICC Collision Center does it’s best to keep you informed during the repair process. Here are some common questions & answers that may arise during the repair process.
If My Car’s Frame Is Bent is it a Total Loss?
No – The car is only a total loss when the cost of repairs exceeds the insurance company’s determined value of vehicle. Today most cars are built using unibody construction. Along with state-of-the-art computer measuring system and our skilled technicians we can get the vehicle back to factory specs. If the damage is extensive sections of the body can be replaced to bring it into factory specifications.
Can You Match The Paint Color?
Yes- ICC has invested in the finest paint system available and are constantly upgrade its technology and equipment to ensure that the color matches. We take special pride in our ability to match factory finishes as the final step in the restoration process.
Can I Wash My Car?
We have recommendations and precautions for the first 30 days!
Do- Hand wash your car with cool water and mild car washing solution. Use a clean soft cloth or sponge, always use clean fresh water. Always wash your vehicle in the shade.
Don’t- Use a commercial car wash. Stiff brushes or sponges could damage the surface. Do not “dry wipe” your vehicle as this can scratch the finish. Do not drive on gravel roads. Avoid areas where birds are likely to leave droppings on the car. The high acid content can damage a newly finished surface. This is also true for tree sap, gasoline, oil, antifreeze, transmission fluid, windshield solvent. Do not scrape snow or ice from a newly painted surface.
For the first 90 days do not wax or polish the vehicle.
ICC Collision Centers want your vehicle to look perfect just as you do. Answering all of your questions helps alleviate undue stress and anxiety. Giving you tips on how to take care of your newly painted vehicle will ensure it will look beautiful for years to come! If you have more questions just check out our question and answer area HERE.
ICC COLLISION CENTERS
3131 S Standard Ave
Santa Ana, CA 92705
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